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User information

  1. Home
  2. User information
  • Lost and found Pictures of lost and found items and information on how to claim them.

  • Opening & service hours Opening hours for call center, reception and service hours of buses.

  • FAQ Frequently asked questions.

  • Pets in Strætó Rules and guidelines on pets in Strætó citybuses.

  • Suggestions Here you can send formal suggestions, complaints, compliments.

  • Penalty Fee Information about Penalty Fee that Strætó is authorized to collect

  • Accessibility for the disabled Information on accessabilty on Strætó buses.

  • Terms and conditions Terms and conditions for Strætó citybuses and provincial buses.

  • School- and leisure cards Information about school- and leisure cards for groups

  • Countryside Information on Strætó provincial buses.

  • Ticketing information Ticketing information for the capital area and the countryside

  • The Reykjavík City Card A card that give you free access to buses in the Capital Area

Improved access and facilities for regional buses at Keflavík Airport

30. sept. 2026

Updated timetable for routes 72, 73 and 94

30. sept. 2026

Car-Free Day 2026 – Free buses on 22 September

21. sept. 2026
News archive
Strætó - reception
Hafnarstræti 7
101 Reykjavík
The call center is open
Reception is open
All opening hours

540 2700
straeto@straeto.is
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Strætó ticketing system

Klapp is an account based ticketing system that gives access to Strætó city buses.

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