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User information

  1. Home
  2. User information
  • Lost and found Pictures of lost and found items and information on how to claim them.

  • Opening & service hours Opening hours for call center, reception and service hours of buses.

  • FAQ Frequently asked questions.

  • Pets in Strætó Rules and guidelines on pets in Strætó citybuses.

  • Suggestions Here you can send formal suggestions, complaints, compliments.

  • Penalty Fee Information about Penalty Fee that Strætó is authorized to collect

  • Accessibility for the disabled Information on accessabilty on Strætó buses.

  • Terms and conditions Terms and conditions for Strætó citybuses and provincial buses.

  • School- and leisure cards Information about school- and leisure cards for groups

  • Countryside Information on Strætó provincial buses.

  • Ticketing information Ticketing information for the capital area and the countryside

  • The Reykjavík City Card A card that give you free access to buses in the Capital Area

Additional trips on route 94 during the holidays

3. des. 2025

Service over Christmas and New Years 2025- 2026

2. des. 2025

The country side: Christmas and New Year 2025-2026

2. des. 2025
News archive
Strætó
Hestháls 14
P.O. Box 9140
110 Reykjavík
The call center is open
Reception is open
All opening hours

540 2700
straeto@straeto.is
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Strætó ticketing system

Klapp is an account based ticketing system that gives access to Strætó city buses.

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