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User information

  1. Home
  2. User information
  • Lost and found Pictures of lost and found items and information on how to claim them.

  • Opening & service hours Opening hours for call center, reception and service hours of buses.

  • FAQ Frequently asked questions.

  • Pets in Strætó Rules and guidelines on pets in Strætó citybuses.

  • Suggestions Here you can send formal suggestions, complaints, compliments.

  • Penalty Fee Information about Penalty Fee that Strætó is authorized to collect

  • Accessibility for the disabled Information on accessabilty on Strætó buses.

  • Terms and conditions Terms and conditions for Strætó citybuses and provincial buses.

  • School- and leisure cards Information about school- and leisure cards for groups

  • Countryside Information on Strætó provincial buses.

  • Ticketing information Ticketing information for the capital area and the countryside

  • The Reykjavík City Card A card that give you free access to buses in the Capital Area

Night bus from Skúlagata the weekend of August 22nd-24th

22. ágúst 2025

Strætó service on Reykjavík Culture Night 2025

19. ágúst 2025

Increased Strætó Service Starting August 17

13. ágúst 2025
News archive
Strætó
Hestháls 14
P.O. Box 9140
110 Reykjavík
The call center is open
Reception is closed
All opening hours

540 2700
straeto@straeto.is
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Strætó ticketing system

Klapp is an account based ticketing system that gives access to Strætó city buses.

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