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User information

  1. Home
  2. User information
  • Lost and found Pictures of lost and found items and information on how to claim them.

  • Opening & service hours Opening hours for call center, reception and service hours of buses.

  • FAQ Frequently asked questions.

  • Pets in Strætó Rules and guidelines on pets in Strætó citybuses.

  • Suggestions Here you can send formal suggestions, complaints, compliments.

  • Penalty Fee Information about Penalty Fee that Strætó is authorized to collect

  • Accessibility for the disabled Information on accessabilty on Strætó buses.

  • Terms and conditions Terms and conditions for Strætó citybuses and provincial buses.

  • School- and leisure cards Information about school- and leisure cards for groups

  • Countryside Information on Strætó provincial buses.

  • Ticketing information Ticketing information for the capital area and the countryside

  • The Reykjavík City Card A card that give you free access to buses in the Capital Area

Strætó's schedule over Easter 2026

13. mars 2026

Strætó services during Laufey’s concerts

12. mars 2026

New update in Klapp for Android users

12. mars 2026
News archive
Strætó
Hestháls 14
P.O. Box 9140
110 Reykjavík
The call center is open
Reception is closed
All opening hours

540 2700
straeto@straeto.is
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Strætó ticketing system

Klapp is an account based ticketing system that gives access to Strætó city buses.

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